
Frequently Asked Questions
Layaway Terms:~50% down at the time of purchase with the remaining balance due in 30 days. A PayPal invoice will be sent to you for one half the cost of the item plus shipping. The second invoice will be sent for the remaining amount one month from the time of purchase.
• No bears will be shipped until the balance is paid in full.• No refunds are given if layaway is canceled by the customer.• If for any reason a customer does not pay the balance on the due date the bear goes back up for adoption with no refunds.
Another option is to purchase your bear using PayPal Credit. This option may be more appealing and the bear ships immediately. PayPal Credit allows for monthly payments up to six months.
International delivery prices vary greatly. Shipping charges for these orders will be estimated upon request. Insurance and full value declaration are required. Any customs or import duties are the responsibility of the customer and are not included within the delivery charge.